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Refund policy



Enjoy hassle-free returns within 30 days of delivery for most new, unopened items. We'll cover return shipping costs for our errors.
Your satisfaction matters. Contact us promptly if you're unhappy with your purchase—we're committed to resolving any concerns. Reach us via email, phone, or web form. 

info@Decoteak.com

phone: (888) 965-0070


Shipping:
Free shipping to residential addresses in the continental USA. For Canadian orders, we recommend purchasing through our trusted partners like Wayfair, Amazon, or Bed Bath & Beyond.
Have special shipping requests? Feel free to contact us by phone for assistance. We ship via UPS and FedEx, aiming to dispatch in-stock products within one business day.


Customer Service:
Your feedback is important. If you encounter quality issues, please reach out to us. We'll work to address and resolve any problems, even if you purchased from our authorized partners. We stand behind all products, ensuring your satisfaction.

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All vanities are shipped via LTL freight, utilizing a semi-truck for delivery.

If you reside in an area inaccessible by a semi-truck, please inform us to arrange a small truck delivery.

A scheduled delivery with the carrier is mandatory, and a signature is required upon drop-off.

All Vanities are fully inspected before shipment for damage and manufacturing issues, including door and drawer testing.

We urge you to thoroughly inspect the vanity upon delivery for any shipping damage or defects. If any issues are found, please decline the delivery to avoid return shipment charges.

If you are unable to inspect the item before the carrier leaves, we allow 48 hours to report any damage to ensure no return shipment charges.

We require photo documentation of any damage to move forward with a resolution.

If you would like to return this item because of a different reason, (Change of mind, Doesn’t fit, does not like color/wood grain, no longer needed) these will need to have a Return Authorization and there will be a return shipment charge on the customer's behalf.